# Services Support **URL:** https://community.start9.com/c/eos-services/7.md [Latest](https://community.start9.com/latest.md) · [Categories](https://community.start9.com/categories.md) · [Tags](https://community.start9.com/tags.md) --- ## [About the Services Support category](https://community.start9.com/t/about-the-services-support-category/21)
**Author:** [@start9dave](https://community.start9.com/u/start9dave)\ **Replies:** 0\ **Last updated:** [November 2, 2022, 9:20pm UTC](https://community.start9.com/t/about-the-services-support-category/21 "2022-11-02T21:20:59Z")
This is the place for support and general discussion on StartOS services. This includes requests for new services, tips & tricks for existing services, and discussion around the Start9 Marketplace ecosystem. Be sure to… --- ## [Jellyfin "media not supported" error](https://community.start9.com/t/jellyfin-media-not-supported-error/5790)
**Author:** [@Baguette5](https://community.start9.com/u/Baguette5)\ **Replies:** 3\ **Last updated:** [October 2, 2026, 7:54pm UTC](https://community.start9.com/t/jellyfin-media-not-supported-error/5790 "2026-10-02T19:54:01Z")
I’ve had an issue for some time where music will stop with a “media not supported in this format” or similar. I went through my entire library and deleted anything that looked odd but still got the error. Then, when I u… --- ## [Core Lightning splicing toggle does not persist; remote splices ended in penalty spends](https://community.start9.com/t/core-lightning-splicing-toggle-does-not-persist-remote-splices-ended-in-penalty-spends/5795)
**Author:** [@ironmonkeeeee](https://community.start9.com/u/ironmonkeeeee)\ **Replies:** 0\ **Last updated:** [October 2, 2026, 1:13pm UTC](https://community.start9.com/t/core-lightning-splicing-toggle-does-not-persist-remote-splices-ended-in-penalty-spends/5795 "2026-10-02T13:13:57Z")
StartOS 0.4.0.1, Core Lightning 26.06.8:3, node alias IRONMONKEEEEE\_CLN. I tried several times to turn Splicing off under Actions & Config, Experimental Features. The selection does not stick. The control returns to the… --- ## [Core Lightning v26.06.8: onchaind failed to resolve outputs after remote splices](https://community.start9.com/t/core-lightning-v26-06-8-onchaind-failed-to-resolve-outputs-after-remote-splices/5792)
**Author:** [@ironmonkeeeee](https://community.start9.com/u/ironmonkeeeee)\ **Replies:** 0\ **Last updated:** [October 1, 2026, 3:22pm UTC](https://community.start9.com/t/core-lightning-v26-06-8-onchaind-failed-to-resolve-outputs-after-remote-splices/5792 "2026-10-01T15:22:31Z")
Title: Core Lightning onchaind failed to resolve 3,043,561 sats after remote-initiated splices Hello, I’m running StartOS 0.4.0.1 with Core Lightning 26.06.8:3 on Bitcoin. Three channels recently went through remote-i… --- ## [Wireguard Service Settings - Manage Device Access \[port forwarding\]](https://community.start9.com/t/wireguard-service-settings-manage-device-access-port-forwarding/5791)
**Author:** [@scanner101](https://community.start9.com/u/scanner101)\ **Replies:** 0\ **Last updated:** [October 1, 2026, 3:08pm UTC](https://community.start9.com/t/wireguard-service-settings-manage-device-access-port-forwarding/5791 "2026-10-01T15:08:21Z")
What is the the expected behaviour if you enable the toggle “Allow local trafic” but keep “Allow LAN traffic” disabled? With this configuration I can’t access services on startOS through my wireguard client but shouldn’… --- ## [Bitcoin core 29.3.1?](https://community.start9.com/t/bitcoin-core-29-3-1/5782)
**Author:** [@Joseph](https://community.start9.com/u/Joseph)\ **Replies:** 4\ **Last updated:** [September 30, 2026, 7:01pm UTC](https://community.start9.com/t/bitcoin-core-29-3-1/5782 "2026-09-30T19:01:35Z")
Hi, I’m running Bitcoin core 29.3.0 on Start9 0.3.5.1. It’s showing there’s an update available for Bitcoin 29.3.1. However I cannot find any reference to Bitcoin 29.3.1 at Bitcoincore.org Can anybody help me underst… --- ## [Electrs not working properly most of the time](https://community.start9.com/t/electrs-not-working-properly-most-of-the-time/5751)
**Author:** [@dutchman](https://community.start9.com/u/dutchman)\ **Replies:** 10\ **Last updated:** [September 29, 2026, 6:22pm UTC](https://community.start9.com/t/electrs-not-working-properly-most-of-the-time/5751 "2026-09-29T18:22:24Z")
I’m running a start9 node. Electrs doesn’t run properly most of the time: rum RPC Interface Success : The electrum RPC interface is alive and responding to basic commands. Sync Status The electrs Prometheus RPC is not… --- ## [Dojo Syncing 99% - UI fails to open](https://community.start9.com/t/dojo-syncing-99-ui-fails-to-open/5780)
**Author:** [@yhtwokqq](https://community.start9.com/u/yhtwokqq)\ **Replies:** 1\ **Last updated:** [September 29, 2026, 1:32pm UTC](https://community.start9.com/t/dojo-syncing-99-ui-fails-to-open/5780 "2026-09-29T13:32:59Z")
Sometimes Dojo opens fine but a lot of the times it doesn’t open at all. The dashboard says that it’s still syncing with electrs or fulcrum at 99% and it stays like that for hours at a time. I tried fulcrum when I found … --- ## [Problem with TLs termination with Nexcloud](https://community.start9.com/t/problem-with-tls-termination-with-nexcloud/5769)
**Author:** [@Blofeldsbouduior](https://community.start9.com/u/Blofeldsbouduior)\ **Replies:** 2\ **Last updated:** [September 27, 2026, 9:28am UTC](https://community.start9.com/t/problem-with-tls-termination-with-nexcloud/5769 "2026-09-27T09:28:37Z")
Title: Nextcloud 34.0.4:4 Web UI TLS handshake fails on StartOS 0.4.0.1 — reproducible after clean reinstall I have a newly installed Start9 server running StartOS 0.4.0.1. I installed Nextcloud 34.0.4:4 from the Start… --- ## ["Error Checking File Existence" when saving/exporting from Collabora](https://community.start9.com/t/error-checking-file-existence-when-saving-exporting-from-collabora/5764)
**Author:** [@AtomicPossum](https://community.start9.com/u/AtomicPossum)\ **Replies:** 1\ **Last updated:** [September 25, 2026, 2:04pm UTC](https://community.start9.com/t/error-checking-file-existence-when-saving-exporting-from-collabora/5764 "2026-09-25T14:04:34Z")
While select Save-As or Export-As any format, I am unable to save the the document and I get a ‘Error checking if file exists’ message. I find these erros in browser console: Error checking file existence: Error: I… --- ## [Struggling to backdate Knots for Core conversion](https://community.start9.com/t/struggling-to-backdate-knots-for-core-conversion/5763)
**Author:** [@mjmooney](https://community.start9.com/u/mjmooney)\ **Replies:** 4\ **Last updated:** [September 25, 2026, 11:40am UTC](https://community.start9.com/t/struggling-to-backdate-knots-for-core-conversion/5763 "2026-09-25T11:40:47Z")
Exact error: cannot migrate from #knots:29.3.1:0 to #knotsprerdts:29.3:28 Current package: “Bitcoin Knots (Legacy)”, git hash v29.3.knots20260508 Context: version arrived via automatic StartOS 0.3.5.1 → 0.4.0 upg… --- ## [Feature Request: Option to Disable HTTPS Redirection/Force HTTP for LAN Access](https://community.start9.com/t/feature-request-option-to-disable-https-redirection-force-http-for-lan-access/5760)
**Author:** [@passbanish](https://community.start9.com/u/passbanish)\ **Replies:** 1\ **Last updated:** [September 24, 2026, 10:33am UTC](https://community.start9.com/t/feature-request-option-to-disable-https-redirection-force-http-for-lan-access/5760 "2026-09-24T10:33:57Z")
Problem: The Jellyfin Android TV app (used on NVIDIA Shield and other Android TV devices) does not support self-signed certificates. When attempting to connect to a StartOS Jellyfin instance, the app fails with SSL hand… --- ## [Stuck in limbo with pre-RDTS knots and electrs in start9 0.4](https://community.start9.com/t/stuck-in-limbo-with-pre-rdts-knots-and-electrs-in-start9-0-4/5705)
**Author:** [@Yoyo](https://community.start9.com/u/Yoyo)\ **Replies:** 22\ **Last updated:** [September 22, 2026, 10:15pm UTC](https://community.start9.com/t/stuck-in-limbo-with-pre-rdts-knots-and-electrs-in-start9-0-4/5705 "2026-09-22T22:15:21Z")
Hi, It appears that there are no bitcoin knots pre-rdts versions that will work with electrs in start9 0.4. Is that correct? Does anyone know if there are plans to get these compatible? Below seem to be the bitcoin kno… --- ## [Robosats update and now not working](https://community.start9.com/t/robosats-update-and-now-not-working/5737)
**Author:** [@RavenX](https://community.start9.com/u/RavenX)\ **Replies:** 4\ **Last updated:** [September 22, 2026, 10:08pm UTC](https://community.start9.com/t/robosats-update-and-now-not-working/5737 "2026-09-22T22:08:29Z")
Just updated to the latest version that was just released today in StartOS (0.8.7:0) and keep getting a “The web interface is not ready” message. Prior to this new update I have not had this issue before. Any help w… --- ## [(False alarm - all good) Issues with Electrs after latest update to 0.12.0:1](https://community.start9.com/t/false-alarm-all-good-issues-with-electrs-after-latest-update-to-0-12-0-1/5758)
**Author:** [@stellarstoic](https://community.start9.com/u/stellarstoic)\ **Replies:** 0\ **Last updated:** [September 22, 2026, 6:11pm UTC](https://community.start9.com/t/false-alarm-all-good-issues-with-electrs-after-latest-update-to-0-12-0-1/5758 "2026-09-22T18:11:11Z")
and yes I am on the latest core. I tried to restart it and rebuild a container but did not yet try to reinstall it. Please tell me I don’t need to reinstall it! What a heck the Dev did? solution I stooped one of my te… --- ## [Webtop in StartOS 4.0](https://community.start9.com/t/webtop-in-startos-4-0/5743)
**Author:** [@yhtwokqq](https://community.start9.com/u/yhtwokqq)\ **Replies:** 1\ **Last updated:** [September 21, 2026, 3:13am UTC](https://community.start9.com/t/webtop-in-startos-4-0/5743 "2026-09-21T03:13:30Z")
Is webtop coming back to StartOS? I’m looking for something like a VM with internet access, and I hope that fits the bill. --- ## [Bitcoin Core not starting](https://community.start9.com/t/bitcoin-core-not-starting/5734)
**Author:** [@swan](https://community.start9.com/u/swan)\ **Replies:** 4\ **Last updated:** [September 17, 2026, 6:10pm UTC](https://community.start9.com/t/bitcoin-core-not-starting/5734 "2026-09-17T18:10:39Z")
I’m running Bitcoin Core v31.1:16 on 0.4.0.1. Since the update to said version the service won’t start. I tried stopping it and all other services and restarting the server. Nothing works. It’s stuck at the sync stage. … --- ## [Nextcloud (Legacy) 33.0.8:0 fails to start after 0.4.0.1 upgrade — get-ssl-certificate: unknown hostname (valid public IP)](https://community.start9.com/t/nextcloud-legacy-33-0-8-0-fails-to-start-after-0-4-0-1-upgrade-get-ssl-certificate-unknown-hostname-valid-public-ip/5724)
**Author:** [@ktthekiwi](https://community.start9.com/u/ktthekiwi)\ **Replies:** 5\ **Last updated:** [September 16, 2026, 9:21am UTC](https://community.start9.com/t/nextcloud-legacy-33-0-8-0-fails-to-start-after-0-4-0-1-upgrade-get-ssl-certificate-unknown-hostname-valid-public-ip/5724 "2026-09-16T09:21:23Z")
Hi, hoping someone can help diagnose this. Environment: StartOS 0.4.0.1 Nextcloud (Legacy) 33.0.8:0 — used as my primary backup destination for my computer Problem: Nextcloud shows “Running” but the Web Interface he… --- ## [0.4.0 — onion service never publishes descriptor; "Found secret key but not .../hs\_0//hs\_ed25519\_public\_key. Regenerating."](https://community.start9.com/t/0-4-0-onion-service-never-publishes-descriptor-found-secret-key-but-not-hs-0-hs-ed25519-public-key-regenerating/5731)
**Author:** [@wingmens](https://community.start9.com/u/wingmens)\ **Replies:** 1\ **Last updated:** [September 13, 2026, 12:20pm UTC](https://community.start9.com/t/0-4-0-onion-service-never-publishes-descriptor-found-secret-key-but-not-hs-0-hs-ed25519-public-key-regenerating/5731 "2026-09-13T12:20:46Z")
Hope everyone is well, I am running into a wall here. I have generated a StartOSUI Tor URL and I’d like to access the server from anywhere in the world or any other wifi / data. When I go to tor on different devices I p… --- ## [Clients cannot connect to NextCloud 33.0.8, server returns 503](https://community.start9.com/t/clients-cannot-connect-to-nextcloud-33-0-8-server-returns-503/5718)
**Author:** [@alcove.churros-01](https://community.start9.com/u/alcove.churros-01)\ **Replies:** 3\ **Last updated:** [September 9, 2026, 12:06am UTC](https://community.start9.com/t/clients-cannot-connect-to-nextcloud-33-0-8-server-returns-503/5718 "2026-09-09T00:06:16Z")
Service shows running state. Here are the logs: 2026-09-08T16:12:41-05:00 Running nextcloud… 2026-09-08T16:12:41-05:00 Starting PostgreSQL db server… 2026-09-08T16:12:41-05:00 waiting for server to start…2026-09-08… --- ## [Up and Running but Electrum keeps flaking out](https://community.start9.com/t/up-and-running-but-electrum-keeps-flaking-out/5713)
**Author:** [@mikek](https://community.start9.com/u/mikek)\ **Replies:** 2\ **Last updated:** [September 6, 2026, 11:20pm UTC](https://community.start9.com/t/up-and-running-but-electrum-keeps-flaking-out/5713 "2026-09-06T23:20:09Z")
Yes it eventually gets back up and running but why is this happening on a daily basis. --- ## [Knots (pre-RDTS) latest release 29.3:27](https://community.start9.com/t/knots-pre-rdts-latest-release-29-3-27/5699)
**Author:** [@swow](https://community.start9.com/u/swow)\ **Replies:** 6\ **Last updated:** [September 5, 2026, 3:32pm UTC](https://community.start9.com/t/knots-pre-rdts-latest-release-29-3-27/5699 "2026-09-05T15:32:05Z")
This is a kind of funky release note, isn’t it? Is it safe to update to this ‘version’? Thanks --- ## [Datum Gateway Connection To Bitaxe Miner](https://community.start9.com/t/datum-gateway-connection-to-bitaxe-miner/5645)
**Author:** [@mazeman](https://community.start9.com/u/mazeman)\ **Replies:** 13\ **Last updated:** [September 4, 2026, 1:28pm UTC](https://community.start9.com/t/datum-gateway-connection-to-bitaxe-miner/5645 "2026-09-04T13:28:06Z")
For some reason I can’t seem to connect my Bitaxe miner to the Datum Gateway on my Start9 Server. It used to work well but then it went south when I updated BOTH the Start9 OS and the Bitaxe firmware. I have a feeling … --- ## [Package request: any-sync (Anytype's self-hosted sync backend)](https://community.start9.com/t/package-request-any-sync-anytypes-self-hosted-sync-backend/5686)
**Author:** [@marco](https://community.start9.com/u/marco)\ **Replies:** 4\ **Last updated:** [September 4, 2026, 11:11am UTC](https://community.start9.com/t/package-request-any-sync-anytypes-self-hosted-sync-backend/5686 "2026-09-04T11:11:48Z")
\*\*What\*\* any-sync: the self-hosted backend for Anytype (https://anytype.io), a local-first knowledge base / Notion alternative. The desktop and mobile clients run on your own devices; what would be packaged is the sync … --- ## [Lightning Terminal failed Health Check](https://community.start9.com/t/lightning-terminal-failed-health-check/5679)
**Author:** [@Comza](https://community.start9.com/u/Comza)\ **Replies:** 3\ **Last updated:** [September 3, 2026, 10:19am UTC](https://community.start9.com/t/lightning-terminal-failed-health-check/5679 "2026-09-03T10:19:57Z")
Having successfully upgraded to Start9 0.4.0-1 and updated all the services, my Lightning Terminal (ver 0.17.3-alpha:0) now keeps failing its health check. This is a snippet from the log file: 2026-08-31T18:28:04+01:00 … --- ## [Core Lightning 25.12.1~2](https://community.start9.com/t/core-lightning-25-12-1-2/5687)
**Author:** [@GRay](https://community.start9.com/u/GRay)\ **Replies:** 5\ **Last updated:** [September 1, 2026, 10:02pm UTC](https://community.start9.com/t/core-lightning-25-12-1-2/5687 "2026-09-01T22:02:52Z")
I updated CL today to the newest release 25.12.1~2 on StartOS 3.5.1 and now the UI gives me a error stating “Could not establish a connection to node”. I stopped all services before upgrade and then shutdown and restar… --- ## [Nextcloud 33 update fails to load database after Start9 upgrade to 0.4.0](https://community.start9.com/t/nextcloud-33-update-fails-to-load-database-after-start9-upgrade-to-0-4-0/5688)
**Author:** [@CryptoFeral](https://community.start9.com/u/CryptoFeral)\ **Replies:** 1\ **Last updated:** [September 1, 2026, 9:25pm UTC](https://community.start9.com/t/nextcloud-33-update-fails-to-load-database-after-start9-upgrade-to-0-4-0/5688 "2026-09-01T21:25:12Z")
Upgraded to 0.4.0 on Server Pure without issue. Was running Nextcloud (legacy) on prior install, have a backup. Upgraded to Start9 registry version of Nextcloud 33 - able to log in but database not populated with files f… --- ## [Start9 lightning node](https://community.start9.com/t/start9-lightning-node/5622)
**Author:** [@Subversion](https://community.start9.com/u/Subversion)\ **Replies:** 5\ **Last updated:** [September 1, 2026, 12:59pm UTC](https://community.start9.com/t/start9-lightning-node/5622 "2026-09-01T12:59:59Z")
Hey folks I’ve noticed, according to my RTL instance, that the S9 node no longer accepts channel opens less than 0.16777215 Btc. The channel I had open was closed recently. Seems an awfully high minimum change!? --- ## [Bond disappears from order book (Jam 0.4.1~1)](https://community.start9.com/t/bond-disappears-from-order-book-jam-0-4-1-1/4850)
**Author:** [@mark0st](https://community.start9.com/u/mark0st)\ **Replies:** 5\ **Last updated:** [September 1, 2026, 12:53pm UTC](https://community.start9.com/t/bond-disappears-from-order-book-jam-0-4-1-1/4850 "2026-09-01T12:53:31Z")
I have a problem with Jam. I am currently on version 0.4.1~1. For some time now, my bond has no longer been appearing. In addition, after the service has been running for a certain amount of time, my offer is no longer … --- ## [A frequent user of Jam app and Tor browser, with an objective view of recent system updates](https://community.start9.com/t/a-frequent-user-of-jam-app-and-tor-browser-with-an-objective-view-of-recent-system-updates/5419)
**Author:** [@Desperate\_Rookie](https://community.start9.com/u/Desperate_Rookie)\ **Replies:** 5\ **Last updated:** [August 31, 2026, 4:29pm UTC](https://community.start9.com/t/a-frequent-user-of-jam-app-and-tor-browser-with-an-objective-view-of-recent-system-updates/5419 "2026-08-31T16:29:29Z")
Now that the update to version 0.4.0 is available directly from the Start9 repository—and no longer just via USB flashing (Beta version)—we have received the following notification: (JoinMarket NG) for technical and se… [Next page](https://community.start9.com/c/eos-services/7.md?page=1)