# StartOS Support **URL:** https://community.start9.com/c/troubleshooting/5.md [Latest](https://community.start9.com/latest.md) · [Categories](https://community.start9.com/categories.md) · [Tags](https://community.start9.com/tags.md) --- ## [About the StartOS Support category](https://community.start9.com/t/about-the-startos-support-category/19)
**Author:** [@start9dave](https://community.start9.com/u/start9dave)\ **Replies:** 0\ **Last updated:** [November 2, 2022, 9:01pm UTC](https://community.start9.com/t/about-the-startos-support-category/19 "2022-11-02T21:01:40Z")
Post here if you are having trouble with a DIY StartOS device. Be sure to use the search feature on this site first, as your question may have already been answered. → Official support for Start9 Customers is found h… --- ## [Possible regression: dashboard across VLANs times out after 0.4.0 → 0.4.0.2; masquerade restores access](https://community.start9.com/t/possible-regression-dashboard-across-vlans-times-out-after-0-4-0-0-4-0-2-masquerade-restores-access/5822)
**Author:** [@Catnip](https://community.start9.com/u/Catnip)\ **Replies:** 0\ **Last updated:** [October 7, 2026, 6:36pm UTC](https://community.start9.com/t/possible-regression-dashboard-across-vlans-times-out-after-0-4-0-0-4-0-2-masquerade-restores-access/5822 "2026-10-07T18:36:38Z")
After updating StartOS from 0.4.0 to 0.4.0.2, I lost dashboard access from a Windows PC on another VLAN. The same PC and server IP worked before the update. Network: Windows PC: 10.0.3.100 StartOS: 10.0.11.2, on the N… --- ## [Update was not successful because of Filesystem I/O Error: No current.rootfs, not safe to prune](https://community.start9.com/t/update-was-not-successful-because-of-filesystem-i-o-error-no-current-rootfs-not-safe-to-prune/5814)
**Author:** [@veganic](https://community.start9.com/u/veganic)\ **Replies:** 7\ **Last updated:** [October 7, 2026, 1:11pm UTC](https://community.start9.com/t/update-was-not-successful-because-of-filesystem-i-o-error-no-current-rootfs-not-safe-to-prune/5814 "2026-10-07T13:11:25Z")
I’m on version 0.4.0.0 after upgrading from 0.3.5.1 months ago. When attempting to upgrade to the latest version 4.0.2 I get the error: Update was not successful because of Filesystem I/O Error: No current.rootfs, not … --- ## [Server becomes unreachable after 3-4 days uptime](https://community.start9.com/t/server-becomes-unreachable-after-3-4-days-uptime/5696)
**Author:** [@Avranches](https://community.start9.com/u/Avranches)\ **Replies:** 7\ **Last updated:** [October 6, 2026, 7:39pm UTC](https://community.start9.com/t/server-becomes-unreachable-after-3-4-days-uptime/5696 "2026-10-06T19:39:17Z")
Hi everyone, I’m running StartOS 0.4.0.1 on a DIY Odroid H4 and I’m experiencing a recurring issue: The server works fine for about 3-4 days. After that, it becomes unreachable — both from my phone and from desktop, t… --- ## [How-To Let's Encrypt!](https://community.start9.com/t/how-to-lets-encrypt/5807)
**Author:** [@AtomicPossum](https://community.start9.com/u/AtomicPossum)\ **Replies:** 4\ **Last updated:** [October 6, 2026, 6:39pm UTC](https://community.start9.com/t/how-to-lets-encrypt/5807 "2026-10-06T18:39:02Z")
I have Nextcloud running on my Start9 server, and connected to a VPS running StartTunnel. It works well with my devices that have the Start9 CA installed - but, I would like to switch over to using Let’s Encrypt! Has an… --- ## [BIOS Loop | Kernel Panic | .Local Login](https://community.start9.com/t/bios-loop-kernel-panic-local-login/5805)
**Author:** [@Rhah](https://community.start9.com/u/Rhah)\ **Replies:** 2\ **Last updated:** [October 5, 2026, 9:44pm UTC](https://community.start9.com/t/bios-loop-kernel-panic-local-login/5805 "2026-10-05T21:44:33Z")
My server had been running fine for about a year, until my area got hit by several power outages in a week’s time, causing me to have to hard reboot my mini-pc each time. Since then, I’ve been having issues connecting t… --- ## [DATUM Gateway – BLAKE2b Stratum LAN port 23334 repeatedly becomes unavailable on StartOS](https://community.start9.com/t/datum-gateway-blake2b-stratum-lan-port-23334-repeatedly-becomes-unavailable-on-startos/5799)
**Author:** [@Hieronymous](https://community.start9.com/u/Hieronymous)\ **Replies:** 0\ **Last updated:** [October 3, 2026, 8:54am UTC](https://community.start9.com/t/datum-gateway-blake2b-stratum-lan-port-23334-repeatedly-becomes-unavailable-on-startos/5799 "2026-10-03T08:54:02Z")
We are seeing a recurring networking issue with the DATUM Gateway package on StartOS. Our setup We are mining BLAKE2b through a locally hosted DATUM Gateway on StartOS. The miners connect over the LAN to DATUM, and DAT… --- ## [StartOS won’t boot; SSD missing from installer](https://community.start9.com/t/startos-won-t-boot-ssd-missing-from-installer/5788)
**Author:** [@evilblender101](https://community.start9.com/u/evilblender101)\ **Replies:** 5\ **Last updated:** [October 1, 2026, 3:26pm UTC](https://community.start9.com/t/startos-won-t-boot-ssd-missing-from-installer/5788 "2026-10-01T15:26:47Z")
Hi, I’m running StartOS on an Intel NUC with a Samsung 990 Pro 2TB NVMe SSD. The BIOS detects the SSD, but the current x86\_64 installer, booted from a Kingston DataTraveler USB, sees only the USB and not the SSD. Withou… --- ## [Lnbits losing connection after LND restart](https://community.start9.com/t/lnbits-losing-connection-after-lnd-restart/5171)
**Author:** [@shurtenburt](https://community.start9.com/u/shurtenburt)\ **Replies:** 3\ **Last updated:** [October 1, 2026, 2:40pm UTC](https://community.start9.com/t/lnbits-losing-connection-after-lnd-restart/5171 "2026-10-01T14:40:02Z")
I am using latest startos 0.4.0 beta 9 with LND 0.20.1-beta:9 and LNBits 1.5.4:0 This behaviour is since I migrated from 0.3.5.1 to 0.4.0 beta 4, and I think it was already happening in 0.3.5.1. Running StartOS on Pro… --- ## [Bitcoin Knots ver #knotsprerdts:29.3:29 Crashing](https://community.start9.com/t/bitcoin-knots-ver-knotsprerdts-29-3-29-crashing/5781)
**Author:** [@CryptoHead](https://community.start9.com/u/CryptoHead)\ **Replies:** 1\ **Last updated:** [September 29, 2026, 4:48pm UTC](https://community.start9.com/t/bitcoin-knots-ver-knotsprerdts-29-3-29-crashing/5781 "2026-09-29T16:48:13Z")
Bitcoin Knots keeps on crashing and restarting constantly while syncing chain Running Start9 OS 0.4.0.1 server pure Gives this error repeately “bitcoind daemon crashed” Logs show: error LoadBlockIndexGuts: CheckProof… --- ## [RPC ERROR when creating Backup](https://community.start9.com/t/rpc-error-when-creating-backup/5050)
**Author:** [@swan](https://community.start9.com/u/swan)\ **Replies:** 6\ **Last updated:** [September 29, 2026, 4:15pm UTC](https://community.start9.com/t/rpc-error-when-creating-backup/5050 "2026-09-29T16:15:04Z")
I’m running the latest v0.4.0 beta. When attempting to create a backup with a physical drive (showing as available for backup under status) I receive folling error: :cross\_mark:Error RPC ERROR: Filesystem I/O Error mou… --- ## [StartOS Launch Error: Filesystem I/O Error](https://community.start9.com/t/startos-launch-error-filesystem-i-o-error/5772)
**Author:** [@yhtwokqq](https://community.start9.com/u/yhtwokqq)\ **Replies:** 4\ **Last updated:** [September 29, 2026, 1:39pm UTC](https://community.start9.com/t/startos-launch-error-filesystem-i-o-error/5772 "2026-09-29T13:39:57Z")
Continuing the discussion from Filesystem I/O Error: File exists (os error 17): I’ve been having these errors for a few weeks at least, typically with some updates. I found this comment just recommending a System Restar… --- ## [Bemused-thorns login](https://community.start9.com/t/bemused-thorns-login/5773)
**Author:** [@uqhs](https://community.start9.com/u/uqhs)\ **Replies:** 3\ **Last updated:** [September 28, 2026, 5:32pm UTC](https://community.start9.com/t/bemused-thorns-login/5773 "2026-09-28T17:32:55Z")
Hello, I have a problem when booting StartOS since I updated to 0.4.0.1. My sytsem always gets stuck displaying “bemused-thorns login:”. I have no clue what to enter. Any help would be appreciated. --- ## [Private WireGuard access via StartTunnel: TLS reset for VPN peers](https://community.start9.com/t/private-wireguard-access-via-starttunnel-tls-reset-for-vpn-peers/5771)
**Author:** [@Jazzy](https://community.start9.com/u/Jazzy)\ **Replies:** 1\ **Last updated:** [September 26, 2026, 10:23am UTC](https://community.start9.com/t/private-wireguard-access-via-starttunnel-tls-reset-for-vpn-peers/5771 "2026-09-26T10:23:12Z")
StartOS 0.4.0.1, StartTunnel 1.3.0. I’m trying to use private WireGuard access only, with no public exposure. The StartTunnel Gateway LAN IP for my server is 10.59.154.2. My Mac is a separate StartTunnel device on the s… --- ## [Server One running 95°C at 7% CPU](https://community.start9.com/t/server-one-running-95-c-at-7-cpu/5767)
**Author:** [@ddigital](https://community.start9.com/u/ddigital)\ **Replies:** 3\ **Last updated:** [September 25, 2026, 9:58pm UTC](https://community.start9.com/t/server-one-running-95-c-at-7-cpu/5767 "2026-09-25T21:58:30Z")
Need advice please. Running Start9 OS 0.4.0.1. I just updated electrs to 0.12.0:2. App has been syncing for an hour now with temps constant between 90-100 degrees Celsius and fan pulsing on and off every 5-10 seconds. A… --- ## [Let's Encrypt cert never issues via StartTunnel gateway (StartOS 0.4.0 + StartTunnel 1.3.0, VPS behind 1:1 NAT)](https://community.start9.com/t/lets-encrypt-cert-never-issues-via-starttunnel-gateway-startos-0-4-0-starttunnel-1-3-0-vps-behind-1-1-nat/5759)
**Author:** [@gmoney](https://community.start9.com/u/gmoney)\ **Replies:** 2\ **Last updated:** [September 24, 2026, 6:57pm UTC](https://community.start9.com/t/lets-encrypt-cert-never-issues-via-starttunnel-gateway-startos-0-4-0-starttunnel-1-3-0-vps-behind-1-1-nat/5759 "2026-09-24T18:57:55Z")
Setup StartOS 0.4.0 (upgraded Sep 21), running DocuSeal 3.2.6 StartTunnel 1.3.0 on a small VPS (Debian 12) at a provider that uses 1:1 NAT: the VM only sees an internal IP (call it INTERNAL\_IP), mapped externally to a … --- ## [LND problem when updaing to 0.4.0.1](https://community.start9.com/t/lnd-problem-when-updaing-to-0-4-0-1/5709)
**Author:** [@Plaid](https://community.start9.com/u/Plaid)\ **Replies:** 13\ **Last updated:** [September 23, 2026, 8:32pm UTC](https://community.start9.com/t/lnd-problem-when-updaing-to-0-4-0-1/5709 "2026-09-23T20:32:36Z")
I tried upgrading to StartOS 0.4.0.1 it worked except for LND. For LND I got the following Errors: Failed to migrate the following services from 0.3.5.1: LND, YOUR DATA IS SAFE. Simply re-install these services from t… --- ## [I lost the UI on my local mouse/Keyboard](https://community.start9.com/t/i-lost-the-ui-on-my-local-mouse-keyboard/5761)
**Author:** [@ID3757](https://community.start9.com/u/ID3757)\ **Replies:** 1\ **Last updated:** [September 23, 2026, 3:29pm UTC](https://community.start9.com/t/i-lost-the-ui-on-my-local-mouse-keyboard/5761 "2026-09-23T15:29:57Z")
I turned on the monitor today on my Start9 server OS 0.4.0.1 and it’s stuck in what looks like all the linux startup stuff. But I can connect remotely to the UI via Tor or by using a browser and the local LAN IP. What… --- ## [StartOS very laggy/slow on Thinkpad T480](https://community.start9.com/t/startos-very-laggy-slow-on-thinkpad-t480/5739)
**Author:** [@makerled](https://community.start9.com/u/makerled)\ **Replies:** 8\ **Last updated:** [September 22, 2026, 11:20am UTC](https://community.start9.com/t/startos-very-laggy-slow-on-thinkpad-t480/5739 "2026-09-22T11:20:40Z")
Hi, I just started using StartOS for the first time, but have been following your company for many years now. It is sadly quite laggy and I am not sure if its my specific hardware., because the specs should be OK. If I… --- ## [0.4.0 Server Pure - USB upgrade - ERROR: defrag failed on ... No space left on device](https://community.start9.com/t/0-4-0-server-pure-usb-upgrade-error-defrag-failed-on-no-space-left-on-device/5418)
**Author:** [@passbanish](https://community.start9.com/u/passbanish)\ **Replies:** 1\ **Last updated:** [September 21, 2026, 7:24am UTC](https://community.start9.com/t/0-4-0-server-pure-usb-upgrade-error-defrag-failed-on-no-space-left-on-device/5418 "2026-09-21T07:24:48Z")
I have two Server Pure and they each appeared to fail the OTA update and I successfully restored my first test system using USB restore. I did a USB restore on the second system and it worked all day to restore while pre… --- ## [During install selected 2 hd smaller for os larger for data where is my knots node at?](https://community.start9.com/t/during-install-selected-2-hd-smaller-for-os-larger-for-data-where-is-my-knots-node-at/5304)
**Author:** [@dale](https://community.start9.com/u/dale)\ **Replies:** 4\ **Last updated:** [September 19, 2026, 9:42pm UTC](https://community.start9.com/t/during-install-selected-2-hd-smaller-for-os-larger-for-data-where-is-my-knots-node-at/5304 "2026-09-19T21:42:09Z")
during install selected 2 hd smaller for os, larger for data where is my knots node at? and drive folder tools for this or way to get to command line to see drives and where knots is installed at? --- ## [Multiple servers with one StartTunnel VPS?](https://community.start9.com/t/multiple-servers-with-one-starttunnel-vps/5738)
**Author:** [@pilgrimfalcon](https://community.start9.com/u/pilgrimfalcon)\ **Replies:** 3\ **Last updated:** [September 16, 2026, 2:29pm UTC](https://community.start9.com/t/multiple-servers-with-one-starttunnel-vps/5738 "2026-09-16T14:29:01Z")
I have three start9 servers. Two separate Bitcoin nodes and one AI sandbox server. I can access one server remotely as expected, but I have not figured out how to setup the other two to access remotely. Is this possible … --- ## [Tor Service Feature request](https://community.start9.com/t/tor-service-feature-request/5714)
**Author:** [@ruxal](https://community.start9.com/u/ruxal)\ **Replies:** 5\ **Last updated:** [September 16, 2026, 3:40am UTC](https://community.start9.com/t/tor-service-feature-request/5714 "2026-09-16T03:40:21Z")
Summary While investigating unexpectedly high, sustained bandwidth usage on my network, I traced the majority of real internet-facing traffic on one of my two StartOS servers (brave-crybaby, StartOS v0.4.0.1) to the buil… --- ## [Pem encoded key](https://community.start9.com/t/pem-encoded-key/5735)
**Author:** [@falkon810](https://community.start9.com/u/falkon810)\ **Replies:** 3\ **Last updated:** [September 15, 2026, 10:08am UTC](https://community.start9.com/t/pem-encoded-key/5735 "2026-09-15T10:08:36Z")
Hi, now there’s another issue with the PEM-encoded key. When I try to link server start9 to the VPS and stack here, it says an SSL certificate is required. You can have StartTunnel generate a certificate signed by its ow… --- ## [Problem with Datum and Bitaxe resets peer and StartOS v 0.4.0.1](https://community.start9.com/t/problem-with-datum-and-bitaxe-resets-peer-and-startos-v-0-4-0-1/5534)
**Author:** [@tradenet](https://community.start9.com/u/tradenet)\ **Replies:** 17\ **Last updated:** [September 14, 2026, 4:12pm UTC](https://community.start9.com/t/problem-with-datum-and-bitaxe-resets-peer-and-startos-v-0-4-0-1/5534 "2026-09-14T16:12:29Z")
Error on Bitaxe logs: 192.168.x.y:23334 (errno 104: Connection reset by peer). I don’t see any login attempts or errors in the Datum logs. Datum v. 0.4.1:15 Any ideas? \*\*\*UPDATE I’ve check port access to :23334 ie.… --- ## [Ride the Lightning cant open UI](https://community.start9.com/t/ride-the-lightning-cant-open-ui/5721)
**Author:** [@falkon810](https://community.start9.com/u/falkon810)\ **Replies:** 12\ **Last updated:** [September 14, 2026, 9:55am UTC](https://community.start9.com/t/ride-the-lightning-cant-open-ui/5721 "2026-09-14T09:55:54Z")
Hi all, I am completely new to start9, and I need some help to get all things right. Ride the Lightning doesn’t want to open the UI. What could be wrong? Thanks in advance. --- ## [NostrVPN https interfaces not available](https://community.start9.com/t/nostrvpn-https-interfaces-not-available/5729)
**Author:** [@alain2](https://community.start9.com/u/alain2)\ **Replies:** 2\ **Last updated:** [September 14, 2026, 5:01am UTC](https://community.start9.com/t/nostrvpn-https-interfaces-not-available/5729 "2026-09-14T05:01:00Z")
I installed nostrVPN and used it successfully with android phone, but in services interfaces startos seems to only allow http nostrvpn interface, as it only propose to customize the port and then create http only interf… --- ## [Diagnostic mode help](https://community.start9.com/t/diagnostic-mode-help/5727)
**Author:** [@Vancity](https://community.start9.com/u/Vancity)\ **Replies:** 2\ **Last updated:** [September 11, 2026, 6:11am UTC](https://community.start9.com/t/diagnostic-mode-help/5727 "2026-09-11T06:11:06Z")
Running the latest version. I backed up, as done before on this same version and a few services didnt backup properly. So i tried again, same thing happened. Then after the second backup attempt, all services crashed. I … --- ## [Console (tty1) unresponsive + SSH unreachable after update/restart — resolved via full power cycle](https://community.start9.com/t/console-tty1-unresponsive-ssh-unreachable-after-update-restart-resolved-via-full-power-cycle/5719)
**Author:** [@ruxal](https://community.start9.com/u/ruxal)\ **Replies:** 4\ **Last updated:** [September 10, 2026, 6:12pm UTC](https://community.start9.com/t/console-tty1-unresponsive-ssh-unreachable-after-update-restart-resolved-via-full-power-cycle/5719 "2026-09-10T18:12:34Z")
Node: brave-crybaby, StartOS v0.4.0.2 DIY - I have been troubleshooting this for some time it could be also a corrupt leftover disk from Apple will remove it but was wondering if anyone else have had a similar behavior a… --- ## [.local is unreachable](https://community.start9.com/t/local-is-unreachable/5638)
**Author:** [@Rhah](https://community.start9.com/u/Rhah)\ **Replies:** 6\ **Last updated:** [September 9, 2026, 6:44am UTC](https://community.start9.com/t/local-is-unreachable/5638 "2026-09-09T06:44:07Z")
Hi all, I’ve been having a strange issue. After I upgraded StartOS to 0.4.0.1, it would take a very long time to load the .local webpage and as of today it is just plain unreachable. When I try, I get the following mess… [Next page](https://community.start9.com/c/troubleshooting/5.md?page=1)