# About the Services Support category
**URL:** https://community.start9.com/t/about-the-services-support-category/21
**Category:** Services Support
**Created:** [November 2, 2022, 9:20pm UTC](https://community.start9.com/t/about-the-services-support-category/21 "2022-11-02T21:20:59Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@start9dave](https://community.start9.com/u/start9dave)
#### Post date: [November 2, 2022, 9:20pm UTC](https://community.start9.com/t/about-the-services-support-category/21/1 "2022-11-02T21:20:59Z")
This is the place for support and general discussion on StartOS services. This includes requests for new services, tips & tricks for existing services, and discussion around the Start9 Marketplace ecosystem.
**Be sure to use the search feature on this site first, as your question may have already been answered.**
If you require support, please follow the following guidelines to get the fastest solution to your issue:
1. What _EXACTLY_ is happening? This can include error messages, log messages, symptoms or screenshots.
2. What version of StartOS and/or the service in question are you using?
3. What hardware are you using?
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### Author:  [@StuPleb](https://community.start9.com/u/StuPleb)
#### Post date: [August 23, 2024, 6:36pm UTC](https://community.start9.com/t/about-the-services-support-category/21/2 "2024-08-23T18:36:09Z")