# Nextcloud not working

**URL:** <https://community.start9.com/t/nextcloud-not-working/3008>\
**Category:** Services Support\
**Tags:** nextcloud, services\
**Created:** [April 11, 2025, 3:22pm UTC](https://community.start9.com/t/nextcloud-not-working/3008 "2025-04-11T15:22:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sce](https://community.start9.com/letter_avatar_proxy/v4/letter/s/dec6dc/32.png) [@Sce](https://community.start9.com/u/Sce)\
**Post date:** [April 11, 2025, 3:22pm UTC](https://community.start9.com/t/nextcloud-not-working/3008/1 "2025-04-11T15:22:11Z")

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Hi everyone,  
I’m having some issues setting up Nextcloud. I’m connected via Wi-Fi on a local network, and I can see the server using the `.local` address — everything appears to be working fine. The Nextcloud service is running, health checks are all OK.

However, when I click “Launch UI”, the web interface doesn’t load, and I’m unable to connect. The same thing happens when I try to set it up on Windows using the Nextcloud Desktop Client — I enter the local network address, but it can’t find the server.

What could be causing this issue?  
If you need my logs i will share with you!  
Thanks in advance!

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**Author:** ![StuPleb](https://community.start9.com/user_avatar/community.start9.com/stupleb/32/195_2.png) [@StuPleb](https://community.start9.com/u/StuPleb)\
**Post date:** [April 11, 2025, 3:25pm UTC](https://community.start9.com/t/nextcloud-not-working/3008/2 "2025-04-11T15:25:36Z")

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On Windows, it’s very important to go through the entirety of the guide, in particular this part:

[https://docs.start9.com/0.3.5.x/user-manual/connecting-lan#connecting-lan-windows](https://docs.start9.com/0.3.5.x/user-manual/connecting-lan#connecting-lan-windows)

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**Author:** ![system](https://community.start9.com/uploads/default/original/1X/2dcde8aa6ad3ce3d7873096ee4b3e5395e19a7b5.png) [@system](https://community.start9.com/u/system)\
**Post date:** [April 13, 2025, 3:26pm UTC](https://community.start9.com/t/nextcloud-not-working/3008/3 "2025-04-13T15:26:20Z")

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