# Server goes offline at random **URL:** \ **Category:** DIY Community\ **Tags:** diy\ **Created:** [August 29, 2024, 2:01am UTC](https://community.start9.com/t/server-goes-offline-at-random/1817 "2024-08-29T02:01:21Z")\ **Posts on this page:** 8\ **Page:** 2
**Author:** ![cogwheel7544](https://community.start9.com/letter_avatar_proxy/v4/letter/c/df788c/32.png) [@cogwheel7544](https://community.start9.com/u/cogwheel7544)\ **Post date:** [October 10, 2025, 10:21pm UTC](https://community.start9.com/t/server-goes-offline-at-random/1817/21 "2025-10-10T22:21:01Z")
This must be something related to Start9 itself. I’m trying the fix outlined here: > [@Kernel upgrading](https://community.start9.com/t/kernel-upgrading/2879): > > I was having a problem with running StartOS on my mini pc (GMKTEC M5 PLUS 5825U) for last month or two. Every day, in the best case 2 days of uptime, my mini pc will freeze. Lights are on, but its disconnected from router, (LAN). When connected with mouse, keyboard and monitor, the screen is black and doesn’t react on CTRL+F5 to return screen from sleeping. WIFI was also returning some rpc error. Anyway, as I was having a problem with graphics when installing other operating systems on this min… ---
**Author:** ![salenjak](https://community.start9.com/letter_avatar_proxy/v4/letter/s/48db29/32.png) [@salenjak](https://community.start9.com/u/salenjak)\ **Post date:** [October 14, 2025, 6:31am UTC](https://community.start9.com/t/server-goes-offline-at-random/1817/22 "2025-10-14T06:31:29Z")
I have GMKTEC M5 5825U. The same problem as you. Mini PC freezes every day, two days, week. Tried installing various kernels, drivers. The fix is to edit your grub file. It is some bug with headless state that cause kernel panic. Fix: ssh to your start9 server sudo -i sudo /usr/lib/startos/scripts/chroot-and-upgrade sudo nano /etc/default/grub Now edit your “GRUB\_CMDLINE\_LINUX\_DEFAULT=blabla” with GRUB\_CMDLINE\_LINUX\_DEFAULT=“quiet splash video=off amdgpu.dc=0 amdgpu.dpm=0 iommu=pt amdgpu.aspm=0” CTRL+X (to save the file), then y and enter (to confirm change and exit editor) exit (this will reboot the server) This should work. At least works for me . I have months of uptime ---
**Author:** ![SBC](https://community.start9.com/letter_avatar_proxy/v4/letter/s/dc4da7/32.png) [@SBC](https://community.start9.com/u/SBC)\ **Post date:** [October 14, 2025, 4:12pm UTC](https://community.start9.com/t/server-goes-offline-at-random/1817/23 "2025-10-14T16:12:26Z")
Very much appreciated. I will give it a shot! ---
**Author:** ![salenjak](https://community.start9.com/letter_avatar_proxy/v4/letter/s/48db29/32.png) [@salenjak](https://community.start9.com/u/salenjak)\ **Post date:** [October 18, 2025, 6:41am UTC](https://community.start9.com/t/server-goes-offline-at-random/1817/24 "2025-10-18T06:41:33Z")
Yes, but even upgrading kernel didn’t solve anything. Only grub fix below. ---
**Author:** ![George](https://community.start9.com/user_avatar/community.start9.com/george/32/91_2.png) [@George](https://community.start9.com/u/George)\ **Post date:** [October 22, 2025, 9:42pm UTC](https://community.start9.com/t/server-goes-offline-at-random/1817/25 "2025-10-22T21:42:49Z")
How did that go? I will say something we noticed with the 5825U on the Server One – in case you’re not doing it – sometimes the CPU requires \>65watts so if your power supply is 19v \* 3.42amps only, get one that’s 19v \* 4.7amp (such as): [https://www.amazon.com/Futurebatt-Adapter-Charger-E320VP-M261VP/dp/B07C6YB2FJ](https://www.amazon.com/Futurebatt-Adapter-Charger-E320VP-M261VP/dp/B07C6YB2FJ) It has something to do with when it clocks up, and requires the extra power. So it could just be under-powered. ---
**Author:** ![brianv](https://community.start9.com/letter_avatar_proxy/v4/letter/b/f17d59/32.png) [@brianv](https://community.start9.com/u/brianv)\ **Post date:** [November 6, 2025, 1:15am UTC](https://community.start9.com/t/server-goes-offline-at-random/1817/26 "2025-11-06T01:15:51Z")
I’ve been struggling with this EXACT same issue for the last couple months. Tried swapping out hardware, moved from a dell optiplex micro to a beelink ser5 mini, tried a fresh install of StartOS, checked logs, checked for excessive heat … many hours spent but nothing would solve it. Thankfully I found your post & completed the grub file edit, and so far so good. THANK YOU! very much appreciated. ---
**Author:** ![cogwheel7544](https://community.start9.com/letter_avatar_proxy/v4/letter/c/df788c/32.png) [@cogwheel7544](https://community.start9.com/u/cogwheel7544)\ **Post date:** [March 18, 2026, 10:39pm UTC](https://community.start9.com/t/server-goes-offline-at-random/1817/27 "2026-03-18T22:39:27Z")
Following your guide, and i’m getting this error? sudo nano /etc/default/grub sudo: unable to allocate pty: No such device ---
**Author:** ![salenjak](https://community.start9.com/letter_avatar_proxy/v4/letter/s/48db29/32.png) [@salenjak](https://community.start9.com/u/salenjak)\ **Post date:** [March 19, 2026, 6:45am UTC](https://community.start9.com/t/server-goes-offline-at-random/1817/28 "2026-03-19T06:45:09Z")
Try just without sudo: nano /etc/default/grub [Previous page](https://community.start9.com/t/server-goes-offline-at-random/1817.md?page=1)