# Sparrow 1.7.2 - connecting to BTC proxy
**URL:** https://community.start9.com/t/sparrow-1-7-2-connecting-to-btc-proxy/201
**Category:** Services Support
**Created:** [February 10, 2023, 4:30pm UTC](https://community.start9.com/t/sparrow-1-7-2-connecting-to-btc-proxy/201 "2023-02-10T16:30:18Z")
**Posts on this page:** 9
**Page:** 2
### Author:  [@mne1029](https://community.start9.com/u/mne1029)
#### Post date: [February 1, 2024, 3:03am UTC](https://community.start9.com/t/sparrow-1-7-2-connecting-to-btc-proxy/201/21 "2024-02-01T03:03:18Z")
@start9dave thank you. it looks like when I run the command ‘systemctl status tor’ it shows the status as “active (exited)” ← in bold green. is it safe to assume that tor is properly running on my computer and there is some other issue? am I suppose to be downloading tor directly on the start9 device? Asking because I am still running into the same issue with sparrow after confirming Tor is running and clicking the “use proxy” toggle.
Other things I have tried:
-shutting down (and unplugging the start9 server)
-Deleting the electrs app from the start9 server and reinstalling it.
Thank you for any other ideas you have for solving this.
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### Author:  [@start9dave](https://community.start9.com/u/start9dave)
#### Post date: [February 7, 2024, 3:30pm UTC](https://community.start9.com/t/sparrow-1-7-2-connecting-to-btc-proxy/201/22 "2024-02-07T15:30:11Z")
Next thing to check would be tor logs with `journalctl` - command may vary a bit depending on your distro
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### Author:  [@mne1029](https://community.start9.com/u/mne1029)
#### Post date: [February 9, 2024, 3:27pm UTC](https://community.start9.com/t/sparrow-1-7-2-connecting-to-btc-proxy/201/23 "2024-02-09T15:27:19Z")
> [@start9dave](#):
>
> `journalctl`
@start9dave here are a couple errors that keep coming up:
`Rejecting SOCKS request for anonymous connection to private address [scrubbed].`
The following doesn’t show up as frequently, but including in case it is related:
`Received http status code 404 ("Consensus not signed by sufficient number of requested authorities") from server...`
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### Author:  [@start9dave](https://community.start9.com/u/start9dave)
#### Post date: [February 17, 2024, 2:02am UTC](https://community.start9.com/t/sparrow-1-7-2-connecting-to-btc-proxy/201/24 "2024-02-17T02:02:20Z")
You might need to restart tor, `systemctl restart tor` or wipe state and restart:
`systemctl stop tor && rm /var/lib/tor/state`
`systemctl start tor`
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### Author:  [@mne1029](https://community.start9.com/u/mne1029)
#### Post date: [March 2, 2024, 4:26pm UTC](https://community.start9.com/t/sparrow-1-7-2-connecting-to-btc-proxy/201/25 "2024-03-02T16:26:39Z")
> [@start9dave](#):
>
> systemctl restart tor
For whatever reason this is not working. I am not seeing a tor folder when following the var/lib/tor path. Since this all was working when I first set up my start9, should I factory reset it? How would I go about doing that? Thank you.
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### Author:  [@start9dave](https://community.start9.com/u/start9dave)
#### Post date: [March 4, 2024, 4:34pm UTC](https://community.start9.com/t/sparrow-1-7-2-connecting-to-btc-proxy/201/26 "2024-03-04T16:34:06Z")
This is not a problem with your server, but a problem with your client’s tor daemon. I will need logs again, as “not working” doesn’t actually tell me anything. Please start a new thread, as this is not relevant to the original post.
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### Author:  [@mne1029](https://community.start9.com/u/mne1029)
#### Post date: [March 28, 2024, 4:22am UTC](https://community.start9.com/t/sparrow-1-7-2-connecting-to-btc-proxy/201/27 "2024-03-28T04:22:41Z")
@start9dave I wanted to update you on my initial question. I am 99.9% sure that the error (below) I was getting in sparrow was caused by a firewall from my ISP (maybe on the provided router):
SOCKS server general failure. Check if the proxy server is running.
When I tried connecting to sparrow from a different location, there was no error and everything has continued to operate normally. Hope this helps
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### Author:  [@start9dave](https://community.start9.com/u/start9dave)
#### Post date: [April 1, 2024, 4:50pm UTC](https://community.start9.com/t/sparrow-1-7-2-connecting-to-btc-proxy/201/28 "2024-04-01T16:50:41Z")
That would make sense. ISP-provided equipment is getting more invasive and annoying. Were you able to turn it off?
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### Author:  [@mne1029](https://community.start9.com/u/mne1029)
#### Post date: [April 4, 2024, 1:52pm UTC](https://community.start9.com/t/sparrow-1-7-2-connecting-to-btc-proxy/201/29 "2024-04-04T13:52:12Z")
I was not able to turn it off, but I am not very technical. I switched locations. If I was stuck in that location, My next step would have been buying non-ISP-provided equipment.
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