# Update from 0.3.5.1 to 0.4.0.1 Failed
**URL:** https://community.start9.com/t/update-from-0-3-5-1-to-0-4-0-1-failed/5467
**Category:** StartOS Support
**Created:** [July 29, 2026, 7:15pm UTC](https://community.start9.com/t/update-from-0-3-5-1-to-0-4-0-1-failed/5467 "2026-07-29T19:15:42Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@tonyd](https://community.start9.com/u/tonyd)
#### Post date: [July 29, 2026, 7:15pm UTC](https://community.start9.com/t/update-from-0-3-5-1-to-0-4-0-1-failed/5467/1 "2026-07-29T19:15:42Z")
I’ve held off upgrading to the beta version and just saw 0.4.0.1 now available. Followed the instructions, confirmed all services were up to date, stopped them all, backed up and clicked on Begin Update. Got message download was complete, Restart your server for these updates to take effect and it could take several minutes to come back online. It’s been about 45 minutes and unable to connect. I tried using the Incognito tab as advised and still nothing. I have the start9 Pure on a static IP address and am able to ping it just fine. Do I need to be more patient or am I stuck?
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### Author:  [@Rexter](https://community.start9.com/u/Rexter)
#### Post date: [July 29, 2026, 10:26pm UTC](https://community.start9.com/t/update-from-0-3-5-1-to-0-4-0-1-failed/5467/2 "2026-07-29T22:26:12Z")
Are you on Step 3 of the OTA guide?
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### Author:  [@tonyd](https://community.start9.com/u/tonyd)
#### Post date: [July 30, 2026, 12:21am UTC](https://community.start9.com/t/update-from-0-3-5-1-to-0-4-0-1-failed/5467/3 "2026-07-30T00:21:23Z")
Thanks for responding Rexter! Logged into start9 support for help. Turns out server was stuck. Manual reboot and completed upgrade. All good now except a Nextcloud udate issue waiting to hear on.