About the StartOS Support category

StartOS Support
1

Post here if you are having trouble with a DIY StartOS device. Be sure to use the search feature on this site first, as your question may have already been answered.

→ Official support for Start9 Customers is found here: https://start9.me/

Please follow the following guidelines to get the fastest solution to your issue:

  1. What EXACTLY is happening? This can include error messages, log messages, symptoms (i.e., push the power button and device doesn’t turn on), or screenshots.

    • Be sure to exclude any private information (if you aren’t sure, don’t post it)

  2. What version of StartOS and/or the service in question are you using?

  3. What hardware are you using?

  4. If potentially a networking issue, what is your networking setup?

1 Like