Cannot reach start9 .local or onion site to even log into

All of a sudden I cannot log into start9
.local or .onion unreachable
Also cannot access ssh locally

But .onion instance of my public_pool is reachable I can see my miners
but same site public_pool instance cannot reach locally

How do I properly restart or shutdown
I don’t want to just yank the power of
Any suggestions

You can try a graceful shutdown by pushing the power button once. It depends on your hardware if this will work. After that you may have to long press the button or kill the power.

I have a server pure
Ok I’ll try that

Ok pressed once waited for ~10 min there was no indication if it shutdown because light were still on
After 10min long presses for 14 sec it turned off light were off
I waited anothe 10 min and long pressed and it booted, after several beeps I am back into business
I’m not sure what happened why I couldn’t reach server all of a sudden
I have a cyber power ups sine wave should be very stable voltage/amperage not sure what happened

Is there a log in memory somehow I can access to read?

Sometimes a restart is necessary. It is a good idea to check SSH access though, like you did before. Occasionally I will lose access to my server via browser but can still access it via SSH. You can then sudo reboot. Pulling the plug is always the last option but sometimes it is necessary. Just be sure and keep good backups

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SSH access locally is good
Onion won’t connect

Did you set up Tor to run in the background of your client devices?

https://docs.start9.com/0.3.5.x/user-manual/connecting-tor

yes, I am using Ubuntu but I think after restart that onion ssh address is gone. do I need to generate new one each time start9 server restarts? I can access ssh localy but when outside of local onion site is not reachable through ssh.

Yes, that’s correct! Each time the Tor daemon is restarted, whether due to a server reboot or manually restarting the Tor service, a new .onion SSH address is generated. This is a standard behavior of Tor’s ephemeral onion services unless configured otherwise.

If you’re accessing SSH locally, this doesn’t affect you, but for remote access via the .onion address, you’ll need to fetch the new address after every restart.

To find the new .onion address, you can check the file where it’s stored:

sudo cat /var/lib/tor/ssh/hostname
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