Can't connect to my server

StartOS Support
1

Hello, i am having a problem opening my start9 login page. I have restarted my start9 server. I have deleted the firefox browser to see if this would reset it. I checked if my vpn was blocking it… basically i updated my mac and overnight my bookmark link to open my start9 login page is not working. I tried to open start.local…same thing, doesnt open.
This is what is says everytime:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at **************

If you entered the right address, you can:

Try again later
Check your network connection
Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Thanks for the feedback.

2

Usually the problem you are running into is caused by a browser caching issue. This can be fixed by hard refreshing your browser page once you get the error at login.

Ctrl+Shift+R
Cmd+Shift+R (On MacOS)

You also mentioned a VPN, some of them cause issues when trying to access devices on your local network. Try to find an option to allow local network sharing or something similar.

Take a look at our Common Issues Troubleshooting Guide for steps on these and many other details that might be causing you trouble.

3

i have verified that my vpn is in fact allowing me to share local and i have reset my firefox browser…still an error popping up…

4

Did you try to hard refresh your browser as Alvaro mentioned above?

Also, did you check all the steps from the troubleshooting guide? Im quite sure the answer is there.

5

Even though your VPN says that it “allows local sharing” they not always do, make sure to try turning off the VPN just to make sure.