Download fail of custom address

Troubleshooting
1
  1. What EXACTLY is happening?

Recently purchased HP Elitedesk, during initial set-up downloaded the Custom address followed by succesful download and trust of Root CA.

When attempting to navigate to custom address.local, realised the address txt file failed to download with 0 mb and nothing contained in the file when opened (as in blank).

The txt file name is a string of letters and numbers, should I to use this as my custom address? If not, any advice on where to go next?

  1. What version of StartOS and/or the service in question are you using?

Assuming latest version.

  1. What hardware are you using?

HP EliteDesk

  1. If potentially a networking issue, what is your networking setup?

n/a

Thanks in advance for any or advice!!

2

Please help me better understand the issue you are experiencing. How far in this guide did you make it? Which step did things go awry?

https://docs.start9.com/0.3.5.x/user-manual/initial-setup

3

If you’ve lost access to the .local address, you can search your network for the IP address (if you can access your router, that’s easiest), and then visit https://ipaddress to get logged in. Then get your addresses from System → About and bookmark them. You can also find .local addresses from your client, if you want to let me know what your OS is.

4

Thank you for the reply. I have livst access to my .local address.

I’ve found the IP address (angry IP scan), have visted IPaddress.com, but unsure how to log-in from there (not very texhnical sorry)? Do I look up the IP address? Reverse search? Any advice welcome.

On the other way, I’m using Calyx OS (Android) as my client.

Thanks in advance.

5

Update: solved! IP address into browser was all it took. Simple once you know how…

Thanks all.