I’m an idiot. Can’t elaborate much more than that. 
Na, you’re not alone. We have a guide for that!
I bought a Start9 one directly from the company . I also lost my password. luckily no money on it. Is there a way to reset it without reflashing everything. If I remember correctly StartOS was already preinstalled on it. I don’t want to wipe the drive. Also, I am already logged in and trying to get to the Start fresh/recover screen. I was sure I had the right pw but its not working and obviously need to reset it
To reset the password, you need to reflash. But if you follow the instructions it will not wipe the drive.
I will give it a shot, thanks!