How can I debug an unreachable start9 host? (behaves as if shut down, but is actually running and spinning the vents)

StartOS Support
1

Sometimes my start9 becomes unreachable. Over SSH and over the browser. But the ventilators are still spinning and the host is “up”.

I do the classic “unplug/replug” in that case, but I get that issue 1 or 2 times a week currently and it starts to get annoying. I shut down some services that I do not need all the time, but it didn’t help.

How can I find the culprit of something like that?

Greetings
Tennis

2

Hi, what hardware are your running StartOS on and what services are you running?

Have you tried working through our Start9 | Common Issues to see if any of them solve your issue?

3

Asus Nuc 13 Pro

I checked the link but all of those tips are for “making it work again”. I can make it work again by resetting power, but I would like to check where the issue emerged from.

I don’t need support in terms of “please find my issue”, but in terms of “how can one debug a non-reachable start9”, if there would be any option like that. :slight_smile:

4

I think I would keep an eye on htop, to try and obtain some clues.

When the system becomes unresponsive, after the hard power cycle ssh in, and run:

sudo journalctl -ea > journal_output.txt

To create a log. Let’s take a look at that.

5

Thanks, I will test that next time, if at home at this time. (y)