Purer Server keeps shutting down after a day or two

I keep needing to restart my pure server every couple days as it shuts down on its own, becomes unresponsive. Purchased in April. Really only running bitcoin core, memepool, and sparrow. After a restart it runs fine but will randomly become responsive, disconnected and require a complete restart from the physical unit. Any ideas?

I apologize that you’ve been affected by this issue, a few others have encountered it as well. We’ve identified that some of the newer Server Pures are shutting down unexpectedly when exposed to intense stress. For example while syncing Bitcoin, Monero, or anything else that takes a lot of power.

Please send us an email at support@start9.com with your order number so we can explain the resolution.

Just sent. Thank you.