Recovering JAM: rescanning forever

Hi. I had to reinstall JAM and had funds on an account. I entered the seed phrase used during previous setup. It’s rescanning forever. Is this normal? Do I need to use the same password that was used during the previous setup?

I have answered some of my own questions by recovering using Sparrow wallet. Seems the password entered is not a passphrase (which would be required for recovery). This is great news because I didn’t expect it to be.
I’m still waiting for the JAM app to finish scanning, so I’m going to just reinstall, create a new account and send it there.

OK. Now I reinstalled everything, created an account and scanning is still taking forever. I checked the logs and I’m seeing a bunch of “failed to connect to peer” messages.

Are all other services on your Server working correctly (Green Health Checks / No errors)?
If JAM is the only service causing you trouble, take a look at the specific Service Logs that you can find in the JAM service page of your server under Menu → Logs.
Make a note of any specific errors and let us know. If it is related to a connection error we might be able to assist.
If this is related to an issue with JAM itself, you might want to reach out to them and see if they have any other tips. Their contact information can be found at the bottom of this page: https://jamdocs.org/

I am having the same issue, the wallet shows “Rescanning in progress…” for hours now. The log shows connection issue. The same wallet works fine on the Jam app on my backup Umbrel node, so it should be a Start9 issue, not be a Jam related issue.

2024-11-08T18:49:06-05:00 2024-11-08 23:49:06,600 [INFO] Going to reattempt connection to g3hv4uynnmynqqq2mchf3fcm3yd46kfzmcdogejuckgwknwyq5ya6iad.onion:5222 in 778.47802734375 seconds.
2024-11-08T18:49:20-05:00 2024-11-08 23:49:20,686 [INFO] Failed to connect to peer wkd3kd73ze62sqhlj2ebwe6fxqvshw5sya6nkvrgcweegt7ljhuspaid.onion:5222
2024-11-08T18:49:20-05:00 2024-11-08 23:49:20,686 [INFO] Going to reattempt connection to wkd3kd73ze62sqhlj2ebwe6fxqvshw5sya6nkvrgcweegt7ljhuspaid.onion:5222 in 777.47802734375 seconds.
2024-11-08T19:01:17-05:00 2024-11-09 00:01:16,375 [INFO] Updating status to connected for peer bqlpq6ak24mwvuixixitift4yu42nxchlilrcqwk2ugn45tdclg42qid.onion:5222.
2024-11-08T19:01:17-05:00 2024-11-09 00:01:16,376 [INFO] We, NOT-SERVING-ONION, are calling the handshake callback as client.
2024-11-08T19:01:17-05:00 2024-11-09 00:01:16,376 [INFO] Sending this handshake: {“app-name”: “joinmarket”, “directory”: false, “location-string”: “NOT-SERVING-ONION”, “proto-ver”: 5, “features”: {}, “nick”: “J56GbBoVNKFgoh6i”, “network”: “mainnet”} to peer bqlpq6ak24mwvuixixitift4yu42nxchlilrcqwk2ugn45tdclg42qid.onion:5222
2024-11-08T19:01:24-05:00 2024-11-09 00:01:23,908 [INFO] Updating status to connected for peer 3kxw6lf5vf6y26emzwgibzhrzhmhqiw6ekrek3nqfjjmhwznb2moonad.onion:5222.
2024-11-08T19:01:24-05:00 2024-11-09 00:01:23,908 [INFO] We, NOT-SERVING-ONION, are calling the handshake callback as client.
2024-11-08T19:01:24-05:00 2024-11-09 00:01:23,909 [INFO] Sending this handshake: {“app-name”: “joinmarket”, “directory”: false, “location-string”: “NOT-SERVING-ONION”, “proto-ver”: 5, “features”: {}, “nick”: “J56GbBoVNKFgoh6i”, “network”: “mainnet”} to peer 3kxw6lf5vf6y26emzwgibzhrzhmhqiw6ekrek3nqfjjmhwznb2moonad.onion:5222
2024-11-08T19:01:24-05:00 2024-11-09 00:01:24,013 [INFO] Going to reattempt connection to 3kxw6lf5vf6y26emzwgibzhrzhmhqiw6ekrek3nqfjjmhwznb2moonad.onion:5222 in 1170.717041015625 seconds.
2024-11-08T19:02:10-05:00 2024-11-09 00:02:09,826 [INFO] Failed to connect to peer g3hv4uynnmynqqq2mchf3fcm3yd46kfzmcdogejuckgwknwyq5ya6iad.onion:5222
2024-11-08T19:02:10-05:00 2024-11-09 00:02:09,826 [INFO] Going to reattempt connection to g3hv4uynnmynqqq2mchf3fcm3yd46kfzmcdogejuckgwknwyq5ya6iad.onion:5222 in 1169.717041015625 seconds.
2024-11-08T19:02:24-05:00 2024-11-09 00:02:23,854 [INFO] Failed to connect to peer wkd3kd73ze62sqhlj2ebwe6fxqvshw5sya6nkvrgcweegt7ljhuspaid.onion:5222
2024-11-08T19:02:24-05:00 2024-11-09 00:02:23,854 [INFO] Going to reattempt connection to wkd3kd73ze62sqhlj2ebwe6fxqvshw5sya6nkvrgcweegt7ljhuspaid.onion:5222 in 1169.717041015625 seconds.

It resolved itself after a long time 1+hours.

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