I have the Root in the Download file (4 times now actually) and gone through all the steps, but when I get to the end in Terminal it never says “1 added” . I’ve followed the directions many times now and just stuck. Here’s what I’m seeing (I protected my “adjective _noun” in this message, but it’s in the Terminal script:
cd ~/Downloads
sudo mkdir -p /usr/share/ca-certificates/start9
sudo cp “****-.crt" /usr/share/ca-certificates/start9/
sudo bash -c "echo 'start9/-*****.crt’ >> /etc/ca-certificates.conf”
sudo update-ca-certificates
Updating certificates in /etc/ssl/certs…
W: /usr/share/ca-certificates/start9/adjective-noun.crt not found, but listed in /etc/ca-certificates.conf.
W: /usr/share/ca-certificates/start9/adjective-noun.crt not found, but listed in /etc/ca-certificates.conf.
W: /usr/share/ca-certificates/start9/adjective-noun.crt not found, but listed in /etc/ca-certificates.conf.
0 added, 0 removed; done.
Running hooks in /etc/ca-certificates/update.d…
I’m sorry if I was not clear. I did replace the "adjective-noun". Please carefully read my request for help.I blocked them out on the request for help message to you.
Like I said, I have been carefully following directions in the Start9 Manual to get the ca-crt added and recognized for a while. It’s not that complicated to follow, I just can’t see what I’m missing or if there is something else blocking my efforts. VPN? Setting in Firefox?
Again - my personal ‘adjective-noun’ (which I am not publishing herein) are in the script that is posted into the Terminal. I have tried multiple times and multiple ways, including keeping the quotations marks (") around the ‘adjective-noun’ and with the quotation marks.
BTW- I’m using Tor to get into the server now, since Firefox will not allow me to access the Server One because the ca-crt is not installed. I can access the ServerOne remotely on Tor by bypassing the warnings that there is a risk.
Also: I did read the Notice in the instructions;
"
Caution
If you cannot connect following this guide, you may be using an application (such as Firefox) that is installed in a jailed environment, such as an appimage, flatpak, or snap. Please try an alternate install method if so."
I believe that FireFox WAS installed with Flatpak, but I don’t know how to verify that. Nor do I know how to uninstall Firefox (or any application) in Mint Linux and then reinstall directly from Firefox.
For that reason, I’ve been trying to install the ca-crt in TOR.
Update: With the help of Youtube, I uninstalled Firefox and tried to install Trusted Root with only TOR as the browser in the system. Didn’t work.
I then reinstalled Firefox not using Flatpak or Snap. Firefox working well, but Trusted Root still would not install.
HOWEVER, I can now access my Server One on the LAN, in Firefox, but I get the Warning Message saying that it’s not secure and I have to click 'Advanced …" and “Accept Risks”. When I am where I can click “Accept Risk”, on the left side there is a hyperlink, “View Certificate”. Clicking the link opens a page that show my correct ca-certificate, which infers to me that it actually is installed.
Nonetheless, if I “Accept the Risks” I can access my Server One locally.
I will restart the computer and see if that makes a difference.
After restart I was still able to access the Server One by ‘Accepting the Risk’ . I continued to the next step in the manual, ‘Configure Firefox to Respect Your Root CA’.
The instructions appear to need updating. The instructions did not match what I was seeing in Firefox. I can get to the Root CA in Firefox, but I don’t know what to do to have Firefox “respect” it so that I will not get the “Not Secure” message when I try to login and have to “Accept Risk”
Thanks Stuart. I was on Matrix with Start9 a long time ago and was told that I was to come here (community.start9.com) because the Matrix was just for developers. I was told that this was the spot for paid customers or those who purchase access to this community.
It doesn’t matter. I just need help from you guys. How do I get an access code? Please send me an access code or tell me how to get one.
And yes, I’m a customer. I love the Server One and I’m a really slow learner.
Maybe you went to the dev channels? Sure, dev channels are for dev chatter rather than support.
Customer support is found here: start9.me – if you’re a customer, you already have an access code on the bottom of your server, or if it was a recent order, by email surely after you made payment.
The community forum is for community support. If you’re not a paying customer, you’d come here to help others and to be helped. Our support team weighs in whenever workload isn’t too high.
Thank you Stuart for clarifying all that for me. I got my Server One around 2 years ago I think, so I will look on the bottom for the access code.
Thank you again.
You are welcome! I’ve been fussing with this for a long time. Last night I resolved to stick with it until it works. I told myself the process of continuing is where the valuable learning is. And as a Christian, I asked the Lord to please show me what to do and give me a “first principle” view of understanding Linux Mint (an idea of how Linux and Mint work).
I just now logged in and ran across a book mark that I saved that reveals if my Trusted Root is where it’s supposed to be. I used it weeks ago and, although it said I “Root Trusted, Go to login”, I still couldn’t login through my default browser, Firefox. I tried to login through that same “Trusted Root” link, just now and it worked absolutely perfectly! I’m in my server via Firefox LAN!
I can’t give you the link for Root CA- Trusted, since it is an address to my server. I think I found it in the Start9 manual under Trusting Your Root CA on Linux.
Don’t give up. You will get it and you will learn more in the process.