Server becomes unreachable after 3-4 days uptime

StartOS Support
1

Hi everyone,

I’m running StartOS 0.4.0.1 on a DIY Odroid H4 and I’m experiencing a recurring issue:

  • The server works fine for about 3-4 days.
  • After that, it becomes unreachable — both from my phone and from desktop, the connection just stays stuck on “trying to connect…” and never actually connects.
  • The server itself appears to be powered on normally during this time (lights on, fans running, no visible crash).
  • If I force a reboot of the server, it comes back online immediately and works fine again.
  • After a few more days, the exact same issue happens again.

Has anyone else experienced this same pattern on 0.4.0.1? Any suggestions?

Thanks in advance!

2

Feel free to DM me your OS and Kernel logs from StartOS web-UI > System.
It should offer to download them.

Which ISO did you use when you downloaded v0.4.0.1?

3

Thanks George!

I didn’t use any ISO. I upgraded directly from StartOS 0.3.5.1 to 0.4.0.1 through the normal over-the-air update process in the UI.

I’ll DM you the OS and Kernel logs right away.

4

I’m also experiencing this same issue. I fresh installed StartOS 0.4 then updated to 0.4.0.1. I did download logs already.

5

Did you get your issue resolved? @DonBen wrote in DM that his was just a browser issue.

You’d do well to see if that’s your issue too. What is the actual error message from a browser when you do a hard refresh?
Linux/Windows: ctrl+shift+R
macOS Firefox: cmd+shift+R
macOS Safari: cmd+option+E, then cmd+R

6

I’ve never actually tried a hard refresh, but I’ll definitely give that a shot next time it happens. That said, when the issue occurs the server is completely unreachable from every device I try — both my computer and my phone — so it doesn’t seem to be a browser-specific issue.

7

Quick update: the issue just happened again, so I tried the hard refresh as you suggested — unfortunately no luck, the server is still unreachable. Same situation as before: I can’t reach it from any device (computer or phone).

8

Perhaps try the new 0402. It has firmware updates and a kernel update, which may provide better hardware support. I don’t know if that will solve your issue, but it can’t hurt.

9

Hi, sorry for the late reply! I updated StartOS, but the issue persists :/. I was thinking, would it make sense to try re-flashing the OS? Since I did the update from 0.3.5.1 over-the-air, which might cause issues compared to an install via a USB drive.

10

I have a similar issue, It may be the same. I just created another topic explaining it.

11

May be totally unrelated, but when this was happening to me a while back we eventually figured out that my SSD was corrupted. In my case the bootup took a long time also, though.