DM me your order number. We’ll get you your access code to join the live support server.
I have a similar issue now with our Server Pure, I haven’t logged into to it in a while and trying now, it wont accept the direct server log in or the start.local one. Connected via Ethernet, have done a hard refresh on browser/s and reset the node, but can’t access. By monitor into the node, do you mean like a screen monitor or something else? I don’t have a screen monitor and don’t think the mac has done an update. Any thoughts? Thanks
@Rexter I’ve followed the other info and found my WAN was not responsive in the modem which seems why I was blocked. Full reset of Modem and We Are Back! Thanks again for the help, my issue now resolved also 
At some point you’re gonna want to move away from allowing you’re ISP control, and visibility into your LAN by using their modem as your router.
Rumor has it, we might have just the thing. Stay tuned.
I look forward to a Start9 router!
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