Can't connect to server over tor

It has been a few days that I can’t connect to the server over tor, maybe it was after the last updates can’t remeber exactly. I try regenrating a new tor address for the server UI but it did not work either. I am runnning version 0.4.0.1

I tried “sudo systemctl restart tor” and also restarted the tor app, both did not work. Other services like btcexplorer and electrs works over tor.

here are some logs:

$ systemctl status tor
● tor.service - Anonymizing overlay network for TCP (multi-instance-master)
     Loaded: loaded (/usr/lib/systemd/system/tor.service; disabled; preset: enabled)
     Active: active (exited) since Thu 2026-08-06 14:09:53 UTC; 23min ago
 Invocation: 48dc37ce65374e169a9a02212832b56d
    Process: 212790 ExecStart=/bin/true (code=exited, status=0/SUCCESS)
   Main PID: 212790 (code=exited, status=0/SUCCESS)
   Mem peak: 1.7M
        CPU: 10ms

Is this a fresh installation of 0.4.0.1, or was this a 0.3.5.1 server previously?

I installed it around 2 months ago, and it was 0.4.something

And did you setup the tor service at that time?

yes I did, should I uninstall e reinstall tor app?

Not yet. Please make sure the .onion interface is setup under System>StarOS UI.

It is, I also tried making a new onion adress there, but same issue.

Restart the Tor service. Monitor the Tor logs, to see if it reaches “Bootstrapped 100%.”

already did it a few times, it reaches Bootstrapped 100% as I can access many services over tor, but not the UI interface. I can try it again.

Please tell me more about what “did not work” means. For the purpose of troubleshooting, please use Tor Browser.

Let me know what message you see, when you attempt to direct Tor Browser to the .onion address you can find under System>StartOS UI>Tor.

I am not retarted, of course I am using the tor browser.

1 Like

Great. I just wanted to eliminate possible client side tor config issues. I have no other answers for you today, but I’ll pass this along. If you uninstall the Tor service, you may lose the current .onion interfaces for your services. I believe you’ll have to add .onion interfaces for each of them again, so your current ones will be invalidated. If this doesn’t matter, you can try it. But I’m not confident this will solve the dashboard’s onion binding. I think that’s as OS thing.

just tried this “rebuild service” too but same result:

It’s hard to say what the problem is without examining everything you’re doing, from confirming the Tor logs, to you sharing the private .onion (that you shouldn’t share) etc. When an issue like this affects one user and not all the other users, we end up poking around hoping to find clues to whatever it is that’s affecting just you.

Can you access other .onions from that Tor Browser?
Can you access the Tor UIs of individual services?