Clock sync failure

[MaxT]

I have changed from having a local DNS server to opendns - after changing the settings on my router my Mini S12 N100 running Start9 0.351 has this error on the dashboard ’ Clock sync failure ’ - the apps on the node are working great it’s just the dashboard with the DNS error. The node has a static local ip - other devices on the networks are functioning fine and responces from my router says NTP is OK - how should I fix this?

[h0mer]

Hi MaxT. Welcome to the future!

To fix the “Clock sync failure” issue on your StartOS dashboard, focus on your router’s configuration as follows:

1. Ensure NTP Traffic is Allowed:

   • Verify that UDP port 123 (used by NTP) is not blocked by your router’s firewall. Check the firewall settings and create a rule to allow outbound traffic on this port.

2. Check DNS Configuration:

   • Confirm that OpenDNS servers (208.67.222.222 and 208.67.220.220) are correctly set in your router’s DNS settings.
   • Flush the DNS cache on your router to ensure the new DNS settings are applied.

3. Verify Router’s NTP Settings:

   • Some routers use their own NTP servers for time synchronization. Ensure the router is configured to use a reliable NTP server, such as pool.ntp.org or time.nist.gov.
   • If your router allows it, manually add an NTP server in its settings.

4. ISP Restrictions:

   • If your ISP blocks UDP port 123, you may need to use a workaround like NAT translation or contact your ISP.

After making these changes, restart your router and check if the Start9 dashboard error resolves. If the issue persists, consult your router’s documentation or contact your ISP for further troubleshooting.

[MaxT]

@h0mer

208.67.222.222

Thanks for your support - after futher checking my router has 2 ways of setting the DNS so I tried the second way - Start9 node & dashboard fully functioning