I just performed the most recent Start9 update but i cant reach the server. The diagnostics page shows this:
I cant upload the logs because of the character limit..
After restarting with the button in the diagnostics page, i cant access the server at all, not even the diagnostics page.
Any advice what I could do?
You can click on View Logs, see the full logs and then save them as a text file.
It looks like you might have upgraded from a 040 beta, but you provide no information on how you got into the state. Please tell me more.
Also try Restart and least once and see what happens
I updated via System –> Software Update and then couldnt connect to the server afterwards, as described in the post above. Here is the log: 2026-07-25T12:50:40+02:00 2026-07-25T10:50:40.561243Z WARN startos::service::ef - Pastebin.com
I was on 0.4.0-beta.9 when the “Software Update” was shown yesterday and i then ran that.
Since i restarted from the Diagnostics page i cant reach the server at all. The only thing i can think of currently is to flash from USB and apply my backup?
I am in the same exact boat as floze: attempted to update from 0.4.0-beta resulting in the the same presentation of shenanigans.
I have clicked the “Restart” button to no avail, multiple times.
New info: I cannot view my logs.
<similar for the Kernel logs but new users can’t submit more than 1 image for some lovely reason>
FIX: power cycle the server
Out of frustration, I unplugged my server, waited a bit, and then powered back up. Sign-in at first claimed my password wasn’t valid but after a good 10 minutes, the password was accepted. The result was a running, updated system free of error messages.
Exactly the same for a Proxmox Vm, shutdown, restart 10 mins later and voilĂ !!
thank you hfuhruhurr !!!
Hey, glad that simple fix worked for you guys!
Unfortunately for me this doesnt help, my server was switched off >24h which didnt help. Now I unplugged it for ~30mins and still have the same issue. I can get to the login page on mobile, but the get a “Gateway Timeout” message and nothing happens.
Since my last backup was made with the 0.4 beta, i guess i need to reflash the beta, get my backup running and try the update to 0.4 again? Or are the backups from 0.4 beta compatible with 0.4 and i can flash 0.4 directly and then restore my backup?
update: I tried to flash the 0.4 beta with USB, worked fine until the setup asks to restart, this didnt work (error message: no connection to the server). So unfortunately still in the same position as before 
update2: After restarting I’m now back on the 0.4 beta, everything running as before. It still shows the update in system options, but I’m not keen on running into the same issue again any advice on how to proceed?
From the beta I was now able to update to 0.4 without any issues. I didn’t do anything different, but glad its working now 
