Hi all,
I’m getting the same issue and cannot currently use next cloud. Is there any update on this?
Thanks
Which one(s)? Three different issues were mentioned. They should be halfway resolved with the update available in StartOS to v28, then fully resolved to v29 released soon.
Sorry, I should have been more clear.
The UI page displays as the image attached. Update needed.
If I try to access via the grapheneos app it tells me I’m offline and / or in maintenance mode. I’ve tried to force out of maintenance mode but nothing happens.
Current version is 28.0.14~1
For you to be on 28.0.14~1 I can only assume you first upgraded to 28.0.14, it failed, then you upgraded to 28.0.14~1.
I don’t know of a way you can get to 27.0.14 to 28.0.14~1 and have this error. What actions did you take?
Sorry for the late reply. I used the standard update method but I do remember getting an update failed notification. I tried again after that and didn’t get notified that it had failed. If I were to wait until the next update, do you think thus would solve the problem? Or is there another action I should take?
You need to install updates one by one. I mention this because that’s the easiest way to get a failed installation notice. If you’re on v26, you need to installed v27 before you install v28. If you’re on v27, you need to install v28 before you install v29.
You’d need to look under Services to see which version you have currently, then, when you go to the marketplace, you may need to scroll down after choosing Nextcloud to where it says “versions” and install/upgrade to the very next version first.
Thanks mate.
I had a look at the versions in marketplace listing but there is no other v28 previous the one I’m on, and it won’t allow me to downgrade. See screenshot for versions.
You definitely can’t downgrade, 100% impossible. I’m not sure what the issue is or how you’re seeing it.
Can you go to Services → Nextcloud → Launch and show me what you see?
Since there are no available upgrades, you should not be seeing any screen that isn’t the main NC interface.
There must be some way you got it into this state, since you’re the only use to have done so. Something you did prior.
I’d prefer to see this in a desktop browser where you can adequately hard refresh and we can review the full URL in the address bar.
Wondering how this got resolved since i deal with the same issue (currently running on version 30.0.11 of nexcloud).
Thanks in advance for your help!
If restarting etc has no effect, then I imagine this is not unsimilar to other errors where upgrading didn’t fully complete.
I would…
- Set up SSH
- SSH into the Nextcloud container
sudo podman exec -it nextcloud.embassy bash
3). Run…
sudo -E -u www-data php ./occ upgrade
…
I’d also say Nextcloud is one of those things you really out to take a backup of before you upgrade.
See the output of the commands underneath:
~$ podman exec -it nextcloud.embassy bash
Error: no container with name or ID “nextcloud.embassy” found: no such container
~$ podman ps -a
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
Interesting since in the gui i see a green dot with nextcloud running as service?
Appreciate your help in solving this!
is the service stopped?
Looks like nextcloud has stopped indeed. Any idea how to get a solutions for this?
See attached log file as image
You can’t run the commands I asked you to run if you have Nextcloud stopped. You’d have to start it first.
Hi appreciate your patience and help.
I have restart the server a couple of times. Same thing for the Nextcloud service.
Strange thing is that the Nextcloud service page shows no issues with health checks.
Launching the UI in the browser (firefox) however shows the error: Please use the command line updater because updating via browser is disabled in your config.php.
See images.
How do you want me to start Nextcloud? If we should go the cli route i would appreciate some instructions please.
Nextcloud status is “Running”. You can now run the commands.
Actually, my appologies, I left out “sudo”.
Check out the commands again, they should work now.
Thank you much sir!
I am back in business …
Glad this worked! Randomly there have been a couple of these recently. I can now let them know.
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